Payment Options

You can make your payments by dropping into any of our stores. You also may pay by cheque via mail care of:

Peterborough Automotive
Box 2484
Peterborough, ON K9J 7Y8

During postal disruptions please choose one of our other options to ensure your payment arrives on time.

Customers who have parts delivered to them can call their Sales Rep or local store for us to pick up your cheque.

We also accept direct deposit, email, and e-transfer payment. This is a very convenient option for all customers. Contact Tammy or Kirk at 705-742-8012 for our banking information for electronic payments and more payment details.

If you pay electronically please send a detailed confirmation email including the invoices you are paying to payments@ptboauto.com with each payment to make sure your payment is applied properly. Customers can also use the payments@ptboauto.com address to send email payments & e-transfer payments.

You may also call directly to 705-742-8012 to make a credit card payment.

Payments currently can also be made online via the RBC bill payment service.

Peterborough Automotive thanks you for your business and welcomes the opportunity to receive your payment by EFT, direct deposit, Interac e-transfer, or email transfer.

Email transfer payments should be made using payments@ptboauto.com. Please ensure to send a separate email to this address with your customer name and or account number, the payment details, including the amount, deposit date and invoices being paid.

We appreciate your business and welcome a payment anytime. However, please note that electronic payments (EFT, direct deposit, Interac e-transfer, or email transfer) made through the bank and dated the last business day or day of the month will not be processed on your PA statement.

The bank confirms a payment amount with a name 2-3 business days after a it is received. We are unable to confirm we have received your payment until this time. To ensure your payment is processed by month end, please date your deposit any date or at least 2-3 business days before the end of the month or any banking Holiday.

Banking Details:

Royal Bank of Canada
Financial Institution Number: 003
Transit Number: 03802
Bank Account: 1006550

If you have any questions regarding this information please call Tammy or Kirk at 705-742-8012 or send an email to payments@ptboauto.com.

Remember to check out our website for the link to our online ordering system ePart, our newest flyers, weekly sales and information

If you prefer to make a credit card payment by fax, please download and print the Fax Credit Card Authorization Form, complete the form, and fax it to us at 705-742-7343.

Terms and conditions for fax payments

We accept VISA, MasterCard, and American Express for fax payments.

Once you make your online or fax payment, Peterborough Automotive will be notified and will apply your payment to your account.

Payments will only be applied to your account between 8 am and 3 pm Monday through Friday. If you make a payment after 3 pm on a weekday, weekend, or holiday, it will not be processed until the next business day.

This privacy policy governs the manner in which Peterborough Automotive collects, uses, maintains and discloses information collected from users of www.ptboauto.ca.

Personal identification information

We may collect personal identification information from users when completing a form on our site, including your name, customer number, email address, and telephone number. We will collect personal identification information from users only if they voluntarily submit such information to us.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site, including IP address, browser name, operating system and other technical information.

Web browser cookies

Our site may use “cookies” to enhance user experience. Users may choose to set their web browser to refuse cookies, although this may mean some parts of the site may not function properly.

How we use collected information

We collect and use personal and non-personal identification information to process transactions, to respond to customer inquiries, to improve customer service, and to improve the website.

How we protect your information

We do not store personal and non-personal identification information on this site, and we do not sell or otherwise share personal or non-personal identification information with any third parties.

We do not collect or store credit card information on our site.

Third party websites

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Changes to this privacy policy

We retain the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of this privacy policy

By using this site, you signify your acceptance of this privacy policy. If you do not agree to this policy, please do not use our site.

Contacting us

If you have any questions about this privacy policy, please contact us at:

Peterborough Automotive
Box 2484 898 Ford Street
Peterborough, Ontario K9J 7Y8
1-800-461-3656
info@ptboauto.com